When planning a trip to Shanghai — a city that pulses with energy, history, and modern ambition — choosing the right hotel can make or break your experience. At ザ・バンド・プヤン・ホテル, 、所在地 No. 398 Beijing East Road in Huangpu District, guests aren’t just booking a room; they’re investing in an unforgettable stay backed by over 16,150件の検証済みレビュー そして素晴らしい 評価9.4/10 on Trip.com. But what do real travelers actually say? Let’s dive into the authentic voices of those who’ve experienced this 2021-built luxury haven firsthand — from business executives to families, solo adventurers to couples seeking romance with a view.

“A Stunning Oasis of Luxury and Impeccable Service” – A 5-Star Experience That Exceeds Expectations

One of the most glowing reviews comes from japanpikachu (October 16, 2025), who declared their stay “nothing short of extraordinary.” They praised the hotel for not just meeting, but consistently exceeding expectations. From the moment of arrival to departure, every detail was curated for perfection — a sentiment echoed across hundreds of reviews.

“The first thing you notice is the impeccable cleanliness. The lobby is pristine, and this standard carries through to every corner of the property. My room was spotless — the marble bathroom gleamed, the linens were fresh and crisp, and not a single speck of dust was to be found.”

This attention to hygiene isn’t just anecdotal — it’s reflected in the hotel’s 9.4 cleanliness score, one of the highest among similar properties in Shanghai. Guests repeatedly commend the housekeeping team for their meticulousness, often noting how it feels like they’re the first person to ever occupy the room. For travelers concerned about post-pandemic standards, The Bund Puyan Hotel delivers peace of mind without compromising on luxury.

“The View Is the Best Thing About This Hotel” – Where Every Window Tells a Story

For many, the highlight isn’t just the bed or the bath — it’s the breathtaking panorama. Whether you choose a room facing The Bund’s iconic waterfront skyline or the dazzling urban sprawl of downtown Shanghai, guests rave about the vistas.

“The view was great from the room, loved the seating space at the windows too,” shared Nurfaaidha Anwar (October 18, 2025). Another reviewer simply stated: “The view is the best thing about this hotel.”

With rooms spanning floors 5–17 and featuring spacious bay windows, guests can sip morning coffee while watching the Huangpu River come alive or unwind after dinner with a glass of wine as neon lights dance across the cityscape. It’s no wonder so many reviewers mention the views as a defining feature — and a reason they’d return.

“Friendly, Helpful, Patient Staff Who Go the Extra Mile” – Hospitality Redefined

Service is where The Bund Puyan Hotel truly shines. With a 9.4 service rating, guests consistently praise the staff for their warmth, efficiency, and willingness to assist — even beyond standard duties.

“The check-in process was seamless! The staff were friendly and able to accommodate and share some simple information accordingly,” noted Nurfaaidha.

One guest, Guest User (September 10, 2025), highlighted a particularly touching example:

“We didn’t have a China mobile number and for 2 days, they helped us to order delivery food. Special mention for 卢文强 who helped us with the check-in smoothly and efficiently.”

This kind of personalized care — helping international guests navigate local logistics, offering translation tools, and even assisting with food orders — turns routine stays into memorable experiences. Multilingual support, including Mandarin-speaking staff equipped with リアルタイム翻訳ツール, ensures communication barriers are never an issue.

“Clean, Spacious, and Thoughtfully Designed Rooms” – Comfort Meets Modernity

Rooms at The Bund Puyan Hotel range from 36m² to 52m², offering ample space for both relaxation and productivity. Guests appreciate the thoughtful touches: plush king or queen beds, marble bathrooms with bathtubs and bidets, free Wi-Fi, air conditioning, and minibars.

“The room was clean and quite well maintained. The amenities are at the level lobby, but it was easy to retrieve!” said Nurfaaidha.

While some guests note minor critiques — such as occasional AC noise or stained carpets — these are far outweighed by the overall consensus: cleanliness, comfort, and smart design are non-negotiable here. Many reviewers also mention the bidet in the toilet as a welcome amenity, especially appreciated by Muslim travelers and those familiar with Asian hospitality standards.

“Location, Location, Location” – Steps from Shanghai’s Most Iconic Destinations

Situated just 320 meters from East Nanjing Road Metro Station, The Bund Puyan Hotel places you within walking distance of 外灘, 豫園, 南京路歩行者街, and the glittering towers of 陸家嘴. As one guest put it:

“Location is 10 mins walk to the Bund and Nanjing street.”

This prime positioning means you can explore Shanghai’s historic heart and modern marvels without relying on taxis or public transport. Whether you’re heading to a business meeting, a cultural landmark, or a night out on the town, everything is effortlessly accessible.

Family-Friendly Perks & Practical Amenities

Traveling with children? The Bund Puyan Hotel makes it easy. Children under 17 stay free when no extra bed is needed, and the hotel provides thoughtful amenities like 子供用バスローブ、スリッパ、歯ブラシ、ベビーカー. One reviewer noted how helpful the staff were in accommodating young guests — making it ideal for family vacations.

Additional perks include:

• 無料の荷物預かり before check-in or after check-out
• 24時間対応のフロントデスク for round-the-clock assistance
• ジム for fitness-minded travelers
• カードルーム for leisurely evenings
• サービスロボット for contactless convenience

These features ensure that whether you’re traveling for business, pleasure, or a mix of both, your needs are met with grace and efficiency.

Minor Critiques & Honest Feedback

No hotel is perfect — and The Bund Puyan Hotel is no exception. Some guests have pointed out areas for improvement:

• Breakfast: While the buffet offers both Western and Chinese options, a few reviewers found the spread “ok but not so good.”
• 空調: A small number mentioned occasional noise from the AC unit.
• Shower Fixtures: One guest reported a broken hand shower that was taped rather than replaced.

However, these critiques are vastly outnumbered by overwhelmingly positive feedback. What stands out is that even guests who noted minor flaws still rated their overall experience highly — often returning or recommending the hotel to others.

Why Travelers Keep Coming Back: A Summary of What Makes The Bund Puyan Hotel Stand Out

✅ Unbeatable Location – Steps from metro, The Bund, and top attractions
✅ Immaculate Cleanliness – Consistently praised for spotless rooms and common areas
✅ Breathtaking Views – Bay windows frame either the riverfront or city skyline
✅ Exceptional Service – Friendly, multilingual staff who go above and beyond
✅ Modern Amenities – Bidets, service robots, gym, business center, cardroom
✅ Family & Business Friendly – Free child stays, coworking spaces, conference rooms

Final Verdict: Is The Bund Puyan Hotel Worth It?

Absolutely. With a near-perfect 9.4/10 rating from thousands of verified guests, The Bund Puyan Hotel has earned its reputation as one of Shanghai’s most reliable, luxurious, and guest-centric accommodations. Whether you’re drawn by the views, the location, the service, or the sheer comfort of its rooms, this 5-star gem delivers on every promise.

As one guest perfectly summed it up:

“The Puyan The Bund Hotel is more than just a place to sleep — it’s a destination in itself. With its 5-star cleanliness, luxurious amenities, and service that redefines hospitality, it has set a new benchmark for my hotel experiences. I cannot recommend it highly enough and will undoubtedly be returning on my next trip to Shanghai.”

Book your stay today — and discover why travelers from around the world keep choosing The Bund Puyan Hotel for their Shanghai adventures.